Software Maintenance

Software Maintenance is the most cost-effective way to protect your software investment and gain the greatest value for your security solution.

Software Maintenance and Support Program

Once registered, all Open Options licensed software products include 12 months of software maintenance (SWM) from the purchase date.

Annual software maintenance provides significant ongoing value to our customers at a fraction of the original purchase price. Open Options strongly recommends that customers renew their maintenance agreement prior to the expiration date, ensuring system continuity, without interruption of continuous system enhancements.

At Open Options, we want to ensure you the best experience our software has to offer, over the life of your system. To do so means participating in a structured plan that ensures your initial software investment does not become obsolete in an ever-changing technological environment.

Software Maintenance is the most cost-effective way to protect your software investment and gain the greatest value for your security solution. Software Maintenance allows you to keep your software up-to-date and provides you with the following benefits:

Periodic software upgrades and service releases.
Permits your authorized Dealer on Record (DoR) unlimited phone support and priority email access.
Offers your authorized DoR remote online assistance issues where a suitable internet connection is available at remote Fusion server.
Access to user web portal for instructive resources and content.

Are you up to date?

Open Options is committed to the continued enhancement of our Software Solution Offerings. The table below breaks down the number of enhancements and hot fixes over the last 12 months.

Release	Date	Improvements/ New Features	Hot Fixes
7.6.0.19	5/1/19	42	47
7.6.0.24	5/8/19	8	8
7.6.0.37	6/3/19	2	14
7.7.0.17	6/15/19	24	19
7.7.0.30	9/19/19	30	24
7.7.0.67	2/5/20	83	82
7.7.0.81	3/17/20	22	227
7.7.0.86	3/31/20	9	9
Total		220	229

To see a detailed view of all improvements and hot fixes please visit our changelog.