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    Get immediate access to documentation, education, support, media, and live chat with Open Options. Connect with us today through our Connect Care app.

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  • Access that Connects.

    For 20 years, Open Options has developed access control solutions that connect to leading security technologies to deliver a full-scale solution based on each customer's unique needs.

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  • HOW CAN WE HELP DURING THIS TIME?

    Through this time of adversity, we are looking for the silver linings, spending more time with loved ones, less commuting time, learning new skills, and more time to foster relationships.

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  • Experience
    the power of Open Platform.

    Open Options has been a Mercury partner since 1997 and we are dedicated to delivering the most advanced open platform access control solution available on the market.

  • Unparalleled Support.

    At Open Options we offer the best customer support in the industry. Call our direct line to speak to a live person every time and get your issue resolved that same day.

    Call us at 855.818.7001.

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  • Advanced Training.

    Take advantage of our award-winning training courses and learn everything you need to know about our cutting-edge software and integrations.

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Need help?  Open Options has the best product support team in the industry!

Our Products

Check out our wide range of open platform access control products guaranteed to meet your needs.

Integrations

Need an integrated solution? Open Options partners with industry leaders to combine access with video, locks, biometrics, and more!

Become a Dealer

Find out how to become a distributor of Open Options products in your region.

  • DNA Fusion Features

    See what makes DNA Fusion stand out above all other access control products out there!

  • Change log

    DNA Fusion is constantly evolving with new features.  See what's new.

  • Request a Demo

    Easily request a DNA Fusion demo software license. Come see what you're missing out on.

Recent News

A Tale of Two Integration Setups: Fixing an Idemia Integration Issue

During their setting up the Idemia integration, a customer was having issues enabling full functionality for secure access control. The dealer was not able to resolve it, so they called into Tech Support at Open Options. Living up to its reputation for fast and skillful support of DNA Fusion users, Tech Support figured out the root cause immediately.

New Training Certification Program Helps Canadian Dealers “Cross the Border” Virtually

As the pandemic continues to limit people’s ability to travel,…

Upgrade to Superior Access Control Gets a Boost from Professional Services

A company was eager to replace its legacy access control system…

Six Challenges Open Options Solved for a School District

Open Options specializes in addressing challenges associated…

Top 8 DNA Fusion Features for Version 7.8

DNA Fusion 7.8 brings many exciting improvements. Today we will…

Tech Support Dives Deep into Logs to Identify Problem with Wireless Locks

An integrator was upgrading the ASSA ABLOY DSR integration at…

Professional Services in the Thick of a Conversion to DNA Fusion

If you have ever wondered when is a good time to call the Professional…

Access Control in the COVID-19 Age: Changes You Weren’t Expecting. Here’s How to Navigate

By Chuck O’Leary, President of Open Options Since the onset…

Training Was Never Like This

As the COVID-19 pandemic continues and our customers look for ways to reopen their facilities safely Open Options training sessions have looked at a variety of new challenges and solutions. The ongoing training events, both online and in-person, have seen questions shift from normal installation and operating questions to the integration of medical devices, sanitization of facilities and mask requirement solutions.

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