• Access that Connects.

    For 20 years, Open Options has developed access control solutions that connect to leading security technologies to deliver a full-scale solution based on each customer's unique needs.

    About UsPartner Integrations
  • Experience
    the power of Open Platform.

    Open Options has been a Mercury partner since 1997 and we are dedicated to delivering the most advanced open platform access control solution available on the market.

  • Unparalleled Support.

    At Open Options we offer the best customer support in the industry. Call our direct line to speak to a live person every time and get your issue resolved that same day.

    Call us at 855.818.7001.

    Technical Support
  • Advanced Training.

    Take advantage of our award-winning training courses and learn everything you need to know about our cutting-edge software and integrations.

    Learn More

Introducing: Ted Tips

Support Center

Need help?  Open Options has the best product support team in the industry!

Our Products

Check out our wide range of open platform access control products guaranteed to meet your needs.


Need an integrated solution? Open Options partners with industry leaders to combine access with video, locks, biometrics, and more!

Become a Dealer

Find out how to become a distributor of Open Options products in your region.

  • DNA Fusion Features

    See what makes DNA Fusion stand out above all other access control products out there!

  • Change log

    DNA Fusion is constantly evolving with new features.  See what's new.

  • Request a Demo

    Easily request a DNA Fusion demo software license. Come see what you're missing out on.

Recent News

Important Update- Time and Date Reporting on Leap Year

*Update* you can view our fix here on our knowledge base. You…

Open Options Kicks off 2020 with National Sales Meeting

Earlier this week, Open Options employees gathered for the company’s…

Assisted Living Co. Upgrades Security Software To Protect Residents & Stay Current on Technology

Masonicare is Connecticut’s largest not-for-profit integrated senior care continuum.

The 2019 Year End Letter from President, Steve Wagner

As we near the close of this year, I would like to begin by telling you how much we at Open Options appreciate your ongoing support and your business. All of us recognize that our success is unquestionably due to our ongoing relationship with our partners, and it has been that way for 20 + years.

Setting the Bar High with Access Control

Kemper Development Company (KDC) is a fourth-generation, family-owned real estate development company.

Driving the Conversion to DNA Fusion with Professional Services

A customer in the commercial real estate industry wanted to…

Banking on Connect Care for an Upgrade Worth Checking

A large bank in the South was ready to upgrade to the latest…

Santa Claus Couldn’t Have Provided Better Sales Support of the Customer

Twas’ the night before integration… a third-party product…

2020 Training At A Glance

Open Options training department has been busy connecting with customers this past year. We were thrilled to have over 250 class attendees in 2019 and were excited to spread the Open Options knowledge base.

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