• Access that Connects.

    For 20 years, Open Options has developed access control solutions that connect to leading security technologies to deliver a full-scale solution based on each customer's unique needs.

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  • Experience
    the power of Open Platform.

    Open Options has been a Mercury partner since 1997 and we are dedicated to delivering the most advanced open platform access control solution available on the market.

  • Unparalleled Support.

    At Open Options we offer the best customer support in the industry. Call our direct line to speak to a live person every time and get your issue resolved that same day.

    Call us at 855.818.7001.

    Technical Support
  • Advanced Training.

    Take advantage of our award-winning training courses and learn everything you need to know about our cutting-edge software and integrations.

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Support Center

Need help?  Open Options has the best product support team in the industry!

Our Products

Check out our wide range of open platform access control products guaranteed to meet your needs.

Integrations

Need an integrated solution? Open Options partners with industry leaders to combine access with video, locks, biometrics, and more!

Become a Dealer

Find out how to become a distributor of Open Options products in your region.

  • DNA Fusion Features

    See what makes DNA Fusion stand out above all other access control products out there!

  • Change log

    DNA Fusion is constantly evolving with new features.  See what's new.

  • Request a Demo

    Easily request a DNA Fusion demo software license. Come see what you're missing out on.

Recent News

Customer Appreciation Event Honors School’s Maintenance Department

The maintenance department of a school is rarely acknowledged publicly for a “job well done,” but the Open Options sales team, along with our partner GC&E, hosted a “Thank You” luncheon for the maintenance department of a large K-12 school district in the southeastern region of the United States to show appreciation for the work they do in the community.

Customer‘s Frustration Roared until Professional Services Created Hakuna Matata-like User Satisfaction

Open Options Professional Services is accustomed to being proactive…

Ninja Course Brings Out the Best in Open Options Tech Support

The mystery of why the access control system was having problems…

No Need for DIY When Training Makes Improvement Painless

A large end-user customer with a household brand name had been having employees take a DIY approach to access control. It was a flop. Each department was making DNA Fusion function differently because of a lack of understanding, causing pain for colleagues in other departments at other locations. Training from Open Options was the answer to doing it themselves.

How Is Technology Reshaping the Security Discussion for K-12 Schools?

How Is Technology Reshaping the Security Discussion for K-12 Schools?

Business Growth Opportunities + Training = Satisfied Customer

An integrator had a dilemma. As the increasing end-user demand for Open Options’ DNA Fusion platform created more and more growth opportunities for their business, they realized that they didn’t have enough of their personnel trained to help end-users from start to finish across hardware and software components. Open Options’ Training department came to the rescue.

Large School District Opens Up about the Key to Improving Access Control

One of the 40 largest school districts in the United States has a five-year plan for expanding its use of access control technologies to accommodate growth and change, but it also had an existing, proprietary access control system that was complex, limiting and change-resistant.
school entry

Badging Thousands of Students and Faculty Passes the Test with Open Options’ Professional Services

Creating 3,000+ student and faculty IDs at a school is always a challenge. But when the ID printers are using older technology, there are several things that must be done to keep them operational.
thumb scan

Thumbs Up for Tech Support on Finger Scans

Just days before classes began at a private school, the thumb print scans via BioConnect software were not delivering the correct data from the reader, forcing them to leave all doors unlocked to allow access to the school.

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