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    Get immediate access to documentation, education, support, media, and live chat with Open Options. Connect with us today through our Connect Care app.

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  • Access that Connects.

    For 20 years, Open Options has developed access control solutions that connect to leading security technologies to deliver a full-scale solution based on each customer's unique needs.

    About UsPartner Integrations

    Through this time of adversity, we are looking for the silver linings, spending more time with loved ones, less commuting time, learning new skills, and more time to foster relationships.

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  • Experience
    the power of Open Platform.

    Open Options has been a Mercury partner since 1997 and we are dedicated to delivering the most advanced open platform access control solution available on the market.

  • Unparalleled Support.

    At Open Options we offer the best customer support in the industry. Call our direct line to speak to a live person every time and get your issue resolved that same day.

    Call us at 855.818.7001.

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  • Advanced Training.

    Take advantage of our award-winning training courses and learn everything you need to know about our cutting-edge software and integrations.

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Need help?  Open Options has the best product support team in the industry!

Our Products

Check out our wide range of open platform access control products guaranteed to meet your needs.


Need an integrated solution? Open Options partners with industry leaders to combine access with video, locks, biometrics, and more!

Become a Dealer

Find out how to become a distributor of Open Options products in your region.

  • DNA Fusion Features

    See what makes DNA Fusion stand out above all other access control products out there!

  • Change log

    DNA Fusion is constantly evolving with new features.  See what's new.

  • Request a Demo

    Easily request a DNA Fusion demo software license. Come see what you're missing out on.

Recent News

lost password

Overcoming the Disruption of Employee Departures on Access Control

A property management company that had a workforce reduction…

Professional Services Aids School with Conversion Amid Data Inconveniently Spread Out

The Open Options Professional Services was tasked with assisting in gathering as much data as possible to build the system in-house before going on site to install DNA Fusion and test the system. But then this happened…
temperature check

The Creative Use of DNA Fusion - The New Challenge of Temperature Checks at Entry Points

Due to the COVID-19 pandemic, an end-user customer was required to create security points where temperature checks would be conducted of each employee who is entering certain buildings.
casper regional training

Reopening Training Class at Open Options: On the Road Again

Training is back in person! The Training team at Open Options hit the road running with an on-site training in Casper, Wyoming recently. It marked the restart of in-person training sessions offered by our company in the aftermath of the lifting of stay-at-home orders.

A Smarter Way to Transition State Government from Proprietary to Open

State government officials discovered that having a proprietary…

Auto Unlock and Door Activity Reports Mysteriously Disappear Without a Trace

A customer ran into problems when they discovered that they could no longer set doors to auto unlock and their trace history on doors was not working.

Connecting Hundreds of New Doors to Access Control during the COVID-19 Pandemic

Commissioning 250 doors between two sites is not an easy task…

As the Nation Starts to Reopen, Will You Be Ready to Ramp Up? Training Special Offer Extended to May 31st

Prepare Yourself to Ramp Up Online training has kept Open…

Everything Shuts Down: Time to Call Open Options Tech Support

The site was taken offline each time the DNA driver crashed, which was every time a download command was issued. If an attempt was made to restart it, the driver would immediately stop. The only option was to contact Tech Support at Open Options.

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