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    Get immediate access to documentation, education, support, media, and live chat with Open Options. Connect with us today through our Connect Care app.

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  • Access that Connects.

    For 20 years, Open Options has developed access control solutions that connect to leading security technologies to deliver a full-scale solution based on each customer's unique needs.

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  • HOW CAN WE HELP DURING THIS TIME?

    Through this time of adversity, we are looking for the silver linings, spending more time with loved ones, less commuting time, learning new skills, and more time to foster relationships.

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  • Experience
    the power of Open Platform.

    Open Options has been a Mercury partner since 1997 and we are dedicated to delivering the most advanced open platform access control solution available on the market.

  • Unparalleled Support.

    At Open Options we offer the best customer support in the industry. Call our direct line to speak to a live person every time and get your issue resolved that same day.

    Call us at 855.818.7001.

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  • Advanced Training.

    Take advantage of our award-winning training courses and learn everything you need to know about our cutting-edge software and integrations.

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Need help?  Open Options has the best product support team in the industry!

Our Products

Check out our wide range of open platform access control products guaranteed to meet your needs.

Integrations

Need an integrated solution? Open Options partners with industry leaders to combine access with video, locks, biometrics, and more!

Become a Dealer

Find out how to become a distributor of Open Options products in your region.

  • DNA Fusion Features

    See what makes DNA Fusion stand out above all other access control products out there!

  • Change log

    DNA Fusion is constantly evolving with new features.  See what's new.

  • Request a Demo

    Easily request a DNA Fusion demo software license. Come see what you're missing out on.

Recent News

Zach Wirges, President & Robert Bandy, Vice President of Genesis Datacom

Integrator Spotlight

Genesis Datacom Pictured: (Left) Zach Wirges, President &…

Customer Support Planning for 2021

2020 brought on new challenges that all evolved due…

Professional Services Planning for 2021

Although 2020 was a rollercoaster of a year that most people…

Open Options 2021 Outlook

Despite the unprecedented challenges last year has brought, there are many things to be thankful for and look forward to in the upcoming year.

Top 7 DNA Fusion Features for Version 7.9

DNA Fusion 7.9 brings many exciting improvements. Today we will…
Training graphic

COVID-related Changes Lead to Need for More Training

Because of COVID-related changes that shifted responsibilities, an end-user customer became increasingly responsible for being more hands-on with managing his organization’s access control solution: DNA Fusion.

2020: Year in Review

A Secret to Tech Support’s Success: Attention to Detail

A customer was having a significant issue with his access control system. It was crashing immediately every time he launched it, rendering DNA Fusion unusable. He was not able to create badges or edit personnel.

Limited AC System causes school district to turn on the “Fusion,” while facing a major hurricane

A large school district with more than 120 campuses` was having difficulty using their Paxton access control system, which was set up with 4 separate servers to accommodate the size of the school district.

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