• Access that Connects.

    For 20 years, Open Options has developed access control solutions that connect to leading security technologies to deliver a full-scale solution based on each customer's unique needs.

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  • Experience
    the power of Open Platform.

    Open Options has been a Mercury partner since 1997 and we are dedicated to delivering the most advanced open platform access control solution available on the market.

  • Unparalleled Support.

    At Open Options we offer the best customer support in the industry. Call our direct line to speak to a live person every time and get your issue resolved that same day.

    Call us at 855.818.7001.

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  • Advanced Training.

    Take advantage of our award-winning training courses and learn everything you need to know about our cutting-edge software and integrations.

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Need an integrated solution? Open Options partners with industry leaders to combine access with video, locks, biometrics, and more!

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  • DNA Fusion Features

    See what makes DNA Fusion stand out above all other access control products out there!

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    DNA Fusion is constantly evolving with new features.  See what's new.

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    Easily request a DNA Fusion demo software license. Come see what you're missing out on.

Recent News

Setting the Bar High with Access Control

Kemper Development Company (KDC) is a fourth-generation, family-owned real estate development company.

Back to School: 1-on-1 Training, Overrides and a “Ghost”

Back to school means back to training, with a number of schools bringing in Open Options for not only equipping groups of system users, but also one-on-one sessions for extra hands-on training. No two sessions are the same since Open Options tailors training material to meet the system administrator’s specific needs.

No DNA Fusion, No Active Directory Integration, No Problem

To secure their schools, a large school district on the gulf coast of Florida could not take any chances with a migration to new, enterprise-level access control to replace their existing access control hodge-podge that ran on five separate servers. They needed assurance that the installation of DNA Fusion with Active Directory integration would go smoothly. The customer saw value in calling in Open Options’ Professional Services.

Frozen: How Tech Support Helped a Customer with a Problem “Let It Go”

A school phoned Open Options’ Tech Support to report that their DNA Fusion software was freezing up randomly multiple times per hour. The problem was adversely affecting dozens of people using the system at any one time. To resolve the issue of the “frozen” access control system, Tech Support fired up the teamwork.

Customer Appreciation Event Honors School’s Maintenance Department

The maintenance department of a school is rarely acknowledged publicly for a “job well done,” but the Open Options sales team, along with our partner GC&E, hosted a “Thank You” luncheon for the maintenance department of a large K-12 school district in the southeastern region of the United States to show appreciation for the work they do in the community.

Customer‘s Frustration Roared until Professional Services Created Hakuna Matata-like User Satisfaction

Open Options Professional Services is accustomed to being proactive…

Ninja Course Brings Out the Best in Open Options Tech Support

The mystery of why the access control system was having problems…

No Need for DIY When Training Makes Improvement Painless

A large end-user customer with a household brand name had been having employees take a DIY approach to access control. It was a flop. Each department was making DNA Fusion function differently because of a lack of understanding, causing pain for colleagues in other departments at other locations. Training from Open Options was the answer to doing it themselves.

How Is Technology Reshaping the Security Discussion for K-12 Schools?

How Is Technology Reshaping the Security Discussion for K-12 Schools?

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