Pictured: (Left) Scot Sturges, Regional Sales Manager at Open Options & (Right) Greg Thornbury, Director of Security at FSG Technology

Reliability is the first order of business for FSG Technology and Open Options, working effectively together as integrator and access control solution manufacturer.  For end-user customers, not only is the technology reliable but so is the service and support. 

This combo of reliability made the difference recently when FSG brought in Open Option’s market-leading DNA Fusion access control platform to displace a proprietary implementation with a multi-faceted, open approach at an end-user site in the southwestern region of the U.S. 

“Open Options has been a reliable partner of ours from the beginning,” said Greg Thornbury, Director of Security at FSG Technology. “They provide us with a reliable platform that works well for small implementations as well as our largest clients. No matter the request, we always know we can trust Open Options to have the features and performance our clients require for access control.”

Greg Thornbury, Director of Security at FSG Technology

When FSG and Open Options presented together to the end-user, the product differentiation of DNA Fusion stood out, along with the commitment to ongoing service and support. But there is more to the story. Underlining the success of their collaboration and mutual reliability is a common culture, which is ultra-customer-centric, proactive, relentless, and solution-oriented. 

“The culture of Open Options is a strong fit to our own culture,” added Thornbury. “That has strengthened our relationship as we’ve grown.”

About FSG Technology

FSG was founded in 1982 on the guiding principle that hard work, dedication to excellence, and continual learning will always yield a positive result for everyone involved. Since then, FSG has grown from a small lighting distributor in San Antonio Texas, to one of the nation's largest lighting distributors and electrical contractors.

Today, FSG employs more than 2,000 employees nationwide and works with more than a thousand affiliate vendors from all four corners of the nation. FSG's customer list includes every type of business from top name multisite consumer brands to general contractors, to local neighborhood businesses. FSG's “Around the Nation, Around the Corner” philosophy, combines the resources of a national service provider with the heart of local business.