An Open Options & Involta, LLC Success Story
Involta, LLC is an award-winning national provider of IT intelligence, end-to-end infrastructure, managed services, and colocation through their enterprise-class, multi-tenant data centers. Founded in 2007, Involta has data centers spread across the United States. The company serves many clients in healthcare, technology, manufacturing, government, and various other industries where IT is mission-critical, including numerous Fortune 500 companies.
Involta was searching for a new access control system when they discovered the flexibility and almost endless integration possibilities that DNA Fusion provides. Involta facilities are built in secure, climate-controlled structures and are located in geographic safe zones. Additionally, their centers have no exterior signage, and all staff members are trained to follow stringent security procedures for client confidentiality purposes.
Because Involta houses an organization’s most critical equipment and disseminates highly sensitive data, their facilities required a layered approach to their security solution. They needed a solution that included access control, video surveillance, wireless locks, and more to ensure access is granted to the appropriate individuals only.
“There are several requirements our access control system, and overall security solution, had to meet,” said Thomas Lang, Involta data center manager for the Ohio region. “We refused to compromise security or performance when it came to our customers’ data and IT infrastructure.”
Open Options’ DNA Fusion platform was able to meet these requirements and then some.
DNA Fusion was installed at 11 sites across multiple states and currently has 14 authorized operators. Authentic Mercury hardware panels and other equipment were installed in the head end room of the centers, which is only accessible by authorized Involta staff.
A non-negotiable for Involta when selecting their access control provider was the ability of the system to integrate with other technologies. DNA Fusion connects with a host of different systems, including video management, intelligent locks, critical communications, and many more. It has two decades of access control innovation and development tied to the Authentic Mercury open hardware platform that allow it to provide a true open architecture access control solution.
Alongside Open Options, Involta works with a number of their technology partners for a customized solution that DNA Fusion seamlessly integrates with, including Aperio, ASSA ABLOY, Altronix, Samsung, and Axis. Involta also utilizes Milestone XProtect software for their video management needs and deploys two-factor authentication at high-security entrances using biometric readers, electromagnetic locks, and PTZ cameras.
In addition to its impressive portfolio of integration partners, DNA Fusion also houses a number of user-friendly features within the software, including drag and drop capabilities, the option for custom toolbars, and instantaneous reporting. “DNA Fusion is extremely intuitive and has a wide array of features that prove to be very valuable in our operation,” said Lang. “Time schedules and access levels are two features, in particular, we utilize in our daily operations to streamline access for our nearly 200 employees. We appreciate DNA Fusion’s ability to recognize assigned authority and schedules to make sure proper access is being observed.”
Involta also opted to utilize the Open Options’ mantrap controller as part of their security upgrade, which is unique to a designated area containing two or more doors that the customer wants to control access to strictly. When a single door is open during the operation of a mantrap, no other entries will open until the initial door closes. “The addition of the mantrap controller has heightened the security of our customers’ assets even more,” Lang said. “It essentially allows us to separate non-secure areas from secure areas and prevent unauthorized access.”
Lastly, to manage their security remotely, Involta utilizes DNA Fusion’s web application, Fusion Web.
“Open Options’ DNA Fusion software and supporting products, coupled with their excellent customer service and support, have proven time and time again they are the best choice for our access control needs,” said Lang. The remote function allows operators to take advantage of the critical features of DNA Fusion, such as managing personnel, addressing alarms and events, and controlling doors from any supported web browser. Because Involta logs and retains access and events for auditing purposes, the ability to run custom reports is highly beneficial.
Open Options truly believes in the power of flexibility and customer choice that provides options without neglecting the highest security standards. By connecting Involta to their ultimate goals of having a true open platform access control solution, they can continue to provide critical protection of network operations and manage technical and cloud services without the fear of compromise.