Entries by Lauren York

Important Update- Time and Date Reporting on Leap Year

*Update* you can view our fix here on our knowledge base. You must be logged in to the webiste in order to open technical bulletin. Dont have a login? Register here. ORIGINAL MESSAGE: To All Open Options Partners, The Mercury product notice presented to the market last week requires an update. We continue to test the […]

Open Options Kicks off 2020 with National Sales Meeting

Earlier this week, Open Options employees gathered for the company’s national sales meeting, an annual event where the team reviews the successes of the previous year, sets goals for the upcoming year and celebrates with well-deserved honors and accolades. At this year’s meeting, our sales force met with each of the Open Options department managers, […]

Expanding our Connections in 2020 from the OO Training Team

As the Open Options Training Department closes the calendar on a busy 2019, we already have an exciting 2020 scheduled for you this year. Our team will be connecting with our customers in more cities around the nation: with new regional classes being conducted from coast to coast with sessions in Tulsa, Boise, Seattle, Denver, Orlando, Southern California, and Philadelphia, to just name a few.

How Sales will connect with Customers in 2020

In 2019, Open Options introduced an enhanced Advantage Dealer Program, including a new Advantage Platinum Status, to recognize and reward dealers for demonstrating outstanding partnership and performance. We are proud to announce that 6 of our dealer partners have attained Advantage Platinum Status for 2020: - 3Sixty Integrated – San Antonio, TX - Signature Systems […]

The 2019 Year End Letter from President, Steve Wagner

As we near the close of this year, I would like to begin by telling you how much we at Open Options appreciate your ongoing support and your business. All of us recognize that our success is unquestionably due to our ongoing relationship with our partners, and it has been that way for 20 + years.

Driving the Conversion to DNA Fusion with Professional Services

A customer in the commercial real estate industry wanted to transition to the DNA Fusion software platform, while still using Mercury panels for its access control. Because Open Options had developed a “conversion module” to transition from one manufacturer’s system to DNA Fusion, the customer engaged with the Professional Services team at Open Options to […]