Reliability is the first order of business for FSG Technology and Open Options, working effectively together as integrator and access control solution manufacturer. For end-user customers, not only is the technology reliable but so is the service and support.
Now organizations will be notified of Software Maintenance expiration by a pop-up banner in DNA Fusion. The notification will help users avoid a contract lapse with the new “Software Maintenance Refresh” feature in the DNA Fusion 7.9 release. Renewing your software has never been easier! The new feature begins with alert messages starting within 30 days […]
Genesis Datacom Pictured: (Left) Zach Wirges, President & (Right) Robert Bandy, Vice President Open Options and Genesis Datacom, a top-tier integrator, are working together to help an increasing number of end-users transition from proprietary, limited, and complex access control systems to an open, easier-to-use, scalable security solution. Teaming up has allowed them to solve real-world […]
2020 brought on new challenges that all evolved due to the Pandemic. As a result, we had to provide our customers support remotely. This re-iterated the need for us to increase and improve our knowledge base materials across the board. Thus, our goal in 2021 will be to work on building our knowledge-based library to better assist our customers with the tools they need to be successful. Here are just a few new tools Open Options plans to […]
Although 2020 was a rollercoaster of a year that most people with whom I spoke were glad to see the end, one of the positive things that came out of it was how it caused everyone to learn to be more like water – more fluid. It compelled everyone to stretch to a new level […]
Despite the unprecedented challenges last year has brought, there are many things to be thankful for and look forward to in the upcoming year.
DNA Fusion 7.9 brings many exciting improvements. Today we will highlight the most notable additions. To view all 84 improvements and new features view the change log here. For customers interested in upgrading to DNA 7.9 contact your Integrator or email us at insidesales@ooaccess.com and we will connect you with someone who can help. 1. Salient […]
Because of COVID-related changes that shifted responsibilities, an end-user customer became increasingly responsible for being more hands-on with managing his organization’s access control solution: DNA Fusion.
A customer was having a significant issue with his access control system. It was crashing immediately every time he launched it, rendering DNA Fusion unusable. He was not able to create badges or edit personnel.
