Denver Public Schools needed graphics maps to show the status of the door, alarm points and cameras for every school campus in their district – a particularly useful illustration at a time when staff is working remotely. Because of the complexity and high number of buildings, the school district brought in Open Options’ Professional Services for assistance.
In order for this project to be successful, the Professional Services team had to create a duplicate DNA Fusion server remotely with the same server name, same file structure and same SQL database. The team was able to do it by creating a virtual computer in their test bed. The pre-work included test maps for the customer to evaluate and determine what the finished product would look like. The Open Options team exceeded the customer’s expectations, and the project was off to a strong start.
Despite the coronavirus (COVID-19)-related stay-at-home orders in March, the Professional Services team members were able to develop the graphics maps from their home offices. The ability to work remotely gives Open Options customers an advantage to get things done, even during these challenging times due to the global pandemic.
“Denver Public Schools selected Open Options to create graphics maps in order to provide their operators with an intuitive and efficient interface for managing such a large and complex environment ,” said John Hubbard, National Sales Engineer on Open Options’ Professional Services team.
The map project involves creating two maps for each school. One map for the administrative side with all doors, alarm points and cameras, and one map for the schools that shows everything but the cameras. By doing these maps in a certain order, Open Options is able to create both maps at the same time, allowing for this project to be completed in less time than if the customer had tried to complete it on their own. This is access that connects.
The Open Options Professional Services team is here for our customers, working remotely, yet still getting things done.