ISC West 2019 Show Floor Spotlight: Open Options

Ben Vestal, VP of Sales and Business Development at Open Options, chats with SIW about the impact that consolidation has had on the security channel relative to access control, how the industry should go about addressing cybersecurity concerns and discusses why the company has taken a hybrid approach to the market. Click here to watch the full video.

Open Options to Participate in Security 5K at ISC West

Open Options is proud to be participating in the Security 2/5K during the ISC West tradeshow in Las Vegas! The Security 2/5K is a one-of-a-kind event for the security industry. It's the chance for our industry to come together with a common goal in mind—helping children in need. All proceeds generated by the race will be contributed to Mission 500, a nonprofit organization that works closely with the security industry to provide aid to children and families living in poverty in the US. To make a donation to the Open Options team, visit our fundraising page!

Open Options Launches New Advantage Dealer Program

We are excited to introduce our new Advantage Dealer program to our authorized dealer partners! Benefits of this program include product and training discounts, channel marketing support, and more. Read the press release for more information.

Open Options to Exhibit at GC&E’s Converged Security Summit 2019

Charles Johnson, Open Options’ Southeast sales manager, will be showcasing DNA Fusion and its powerful components at the third annual Converged Security Summit (CSS) on February 28, 2019 at the Georgia Aquarium in Atlanta.

Hosted by GC&E Systems Group, an Open Options authorized dealer, CSS is a one-day comprehensive program that will bring together experts in information and physical security to discuss best-practice countermeasures to safeguarding IT infrastructure and information assets, as well as proven solutions for perimeter security, intrusion and personal safety in public and private sectors.

Bringing together IT and security professionals, more than 20 best-of-class security and IT vendors, and industry-recognized leaders to speak and provide insight on the constantly evolving state of information and physical security, CSS is the not-to-be-missed event of 2019. Through the convergence of security and IT professionals, speakers, and vendors, CSS provides the perfect opportunity to network, share ideas, and learn from industry subject matter experts and other industry professionals on ways to better manage and mitigate risks associated with information and physical security assets.

To register for the event, click here.

Open Options Appoints Steve Wagner as President

Open Options (acquired by ACRE, LLC on December 17, 2018) has named Steve Wagner as the company’s new President. You can click here to read the full announcement.

Open Options Kicks off 2019 with National Sales Meeting

Earlier this week, Open Options employees gathered for the company’s national sales meeting, an annual event where the team reviews the successes of the previous year, sets goals for the upcoming year, and celebrates with well-deserved honors and accolades.

At this year’s meeting, our sales force met with each of the Open Options department managers, including operations and training, software development, marketing, and more. These breakout sessions were highly beneficial in discussing and building on the progress made in 2018 and implementing goals for 2019.

Numerous individuals were recognized for their accomplishments during the company-wide portion of the meeting. Members of the sales team who achieved sales milestones are listed below:

Scot Sturges

Charles Johnson

Brad Rollans

Additionally, there were four individual sales awards given during the meeting:

Highest growth in software maintenance – Bill Meekins

Highest revenue growth – Charles Johnson

Highest growth in software sales - David Johnstone

Highest growth in new site sales – David Johnstone

Salesperson of the year – Scot Sturges

Scot Sturges was also recognized for 10 years of dedicated service to Open Options.

Lastly, several employees were acknowledged for their efforts and exemplary contributions to the company throughout 2018:

Lauren Yonis, Marketing & Communications Coordinator

Kaygee Ofilas, Receptionist

Brent Doherty, VP of Marketing & Communications

George Crawford, Software Developer

Roscoe Coffman, VP of Operations

Brad Rollans, Midwest US & Central Canada Sales Manager

Open Options enjoyed a great 2018 with incredible growth, new team members, and several enhanced product offerings and partnerships. To read more about what we accomplished in 2018, click here. We are looking forward to a productive and successful 2019!

2018: Year in Review

2018 was a year full of growth and change for Open Options. As we celebrated our twenty-first year of business, we also mourned the unexpected and tragic loss of Jonathan Berman, who had been an integral part of the Open Options family for nearly two decades. In mid-December of this year, our team announced we were to be acquired by ACRE, which will provide new opportunities for growth and expansion for both ACRE and Open Options. We want to thank our customers, dealers, and partners for your continued support and let you know how much we truly value your relationship to Open Options. Continue reading below for some more highlights from 2018.

Company Growth

Open Options continues to experience growth in the marketplace, and consequently, in personnel. Throughout 2018, we welcomed several new employees to the Open Options team in various departments across the company:

  • Lauren Yonis – Marketing & Communications Coordinator
  • Brittany Tate – Technical Trainer
  • Zack Davis – Technical Support Representative
  • Ephraim Wiggins – Technical Support Representative
  • Joy Doherty – Production Manager
  • Brent Mucher – Pacific Northwest Regional Sales Manager
  • Jose Charco – Technical Support Representative
  • Shannon Diddell – South Central Regional Sales Manager

We also had some promotions take place during the year. At the beginning of 2018, we established a Professional Services department with William Murphey announced as the Professional Services and Engineering Manager. In his new role, William is responsible for creating the infrastructure to grow and manage this department. To learn more about the services we offer, visit our website. Nic Robran was promoted to Technical Support Supervisor, where he will oversee the technical support department and ensure customer satisfaction through our support team.

Software & Integrations

Our development team works tirelessly to ensure DNA Fusion is equipped with the feature set necessary to provide the most advanced access control solutions possible. This year we had nine major software releases, and also executed several new third-party integrations as well as updated and improved various existing integrations:

  • Mirasys video integration
  • Kone elevator integration
  • Added support for the Mercury Series 3 product line
  • ISS video integration
  • Hikvision video integration
  • Schindler elevator integration
  • Allegion backend support for ENGAGE IP Gateway (full release Q1 2019)

We look forward to continuing to provide our customers with the best technology available through our third-party offerings in 2019.

Tradeshows & Events

Open Options participated in several tradeshows and events throughout the year. We once again exhibited at ISC West, where we showcased DNA Fusion and its powerful components to 30,000 security professionals. While we didn’t have a booth space at GSX in Las Vegas, we were still a co-sponsor of the 15th annual Security Industry Party. In November, we also exhibited at ISC East in New York City.

In October 2018 we hosted our first-ever A&E Summit just outside Austin, Texas, where A&Es and consultants gathered to learn more about Open Options as a company and our numerous product offerings. Click here for a recap of the event.

Open Options also attended several partner events throughout the year put on by Mercury, Milestone, and Knight Security, to name a few. We enjoy being able to support our partners and highlight our relationships through this avenue. The Open Options sales force also attended and exhibited at various regional events, including the MSMA Fall Conference and the Campus Security Summit both in Orlando and Phoenix hosted by Campus Security & Life Safety magazine.


Open Options was proud to support many charitable efforts and events throughout the year:

  • At ISC West, we participate in the Security 5/2K benefiting Mission 500, a nonprofit organization that works closely with the security industry to provide aid to children and families living in poverty in the United States.
  • Every spring, Open Options holds a company crawfish boil and silent auction, with all proceeds from the auction going to our local Ronald McDonald House.
  • This past summer, Open Options was a sponsor of the ASPIN Saltwater Fishing Tournament in Matagorda, Texas. ASPIN is a nonprofit dedicated to meeting needs of professionals in the security industry affected by man-made or natural disasters, illness, accidents, or death. dedicated to meeting the needs of professionals in the security industry affected by man-made or natural disasters, illness, accidents, or death.
  • Each October, Open Options serves as a gold sponsor for the Southwest Airlines LUV Classic golf tournament and party. Since 1985, this event has donated more than $16 million to deserving children’s charities.
  • Lastly, every holiday season we host a Toys for Tots toy drive at our corporate headquarters. Donations received during the drive are distributed locally to children in need.

Again, we want to thank all of you who helped make 2018 such a success. We are looking forward to a great 2019 together!

To our Friends, Partners and Valued Customers

Dear friends, partners, and valued customers:

I wanted to reach out to each of you and thank you for the outpouring of love and appreciation for our loss of a great friend and leader, Jonathan Berman. This was a great shock to the entire industry and was a tragic loss to our team. We deeply appreciate your patience with us as we continue to heal.

Yesterday, we made a formal announcement of our transition and the sale of our company to the holding company ACRE. This transaction had been in the works since late summer and was clearly the dream of Jonathan as he was a big part of the process. With his sudden and untimely loss, it completely left us shorthanded and the work of our external announcement to our partners and customers fell behind. For that, I personally apologize.

The sale of Open Options was a strategic decision that was uniformly supported by every level of our executive management.  As the industry continues to consolidate, we identified many reasons why we believe this direction provides deeper strength to our longer-term mission of bringing the best in open architecture to our customers. Open Options will continue to move forward as a standalone company under the umbrella of ACRE, and our brand, staff, and products will continue to remain the same that we have offered in the past. The scheduled release of our latest software and hardware products are continuing on track.

To summarize, we will continue to move forward with the great ideas, products, staff, and purpose that we have since our beginning. We have lost a great friend and leader, but have rededicated ourselves to his memory with purpose. If you have any specific concerns, please feel free to contact me directly.

Thank you for your support as we all look forward to the conclusion of a great year in business and a continuation of what we have always provided.





Steve Fisher

In Memory of Jonathan Berman

Jonathan Berman tragically passed away early Saturday morning, December 8, 2018. JB was an exceptional, loving, father to his three children Lauren, David and Jonah, and a beloved member of the Open Options family, where he worked for nearly 20 years. As this was a sudden and unexpected loss, there is an immediate need for financial assistance for multiple expenditures; however, funds raised through this specific GoFundMe campaign will be given directly to Dawn Berman, the mother of their children, and invested in the long-term well-being and future of Lauren, David, and Jonah, including educational expenses. JB’s impact was far-reaching, and those who knew him absolutely loved him. He will be missed and in our hearts forever.

If you would like to make a donation, please visit our GoFundMe page. Thank you to those who have already donated.