Important Update- Time and Date Reporting on Leap Year
*Update* you can view our fix here on our knowledge base. You must be logged in to the webiste in order to open technical bulletin. Dont have a login? Register here.
To All Open Options Partners,
The Mercury product notice presented to the market last week requires an update.
We continue to test the firmware recently supplied by Mercury in our Tech Support lab. In addition to doing so, we have written a Tech Bulletin walking you through to installation of the error-correcting version of Mercury firmware that will be available with the update.
Our testing will continue throughout the week with a targeted release date of January 27, 2020. This schedule provides you 6 weeks to download the issue resolving firmware to each of your clients using the devices listed in the excerpt of Mercury’s Tech bulletin below dated January 13, 2020.
Notice for Mercury OEM, Integrator and Consultant Customers
DATE AND TIME ASSOCIATED FUNCTIONALITY WILL BE SEVERELY IMPACTED ON ALL LP INTELLIGENT CONTROLLERS STARTING MARCH 1ST, 2020
This is an important notice for deployments of LP1501, LP1502, LP2500, LP4502 Intelligent Controllers.
ISSUE LP intelligent controllers will not properly handle leap year time calculations. After February 29th, 2020, Leap Day, the intelligent controller will report time and date incorrectly. This will have unknown effects on the functionality of the access control system.
EXCEPTIONS LP intelligent controllers that are deployed in “legacy” mode are not affected. Additionally, EP series controllers, bridge products (M5, MS, and MI) and legacy controllers such as the SCP series are not impacted by this issue.
Thank you for your attention to this matter and patience while we thoroughly test the firmware provided.
-Steven J Wagner