Applies To: SSP-LX controllers.
Issue: SSP-LX controllers running firmware version 1.22.9 are having trouble directly upgrading the controller’s firmware to version 1.26 or higher.
Solution: Download and run two separate installers on the DNA Fusion server to upgrade the firmware in increments. The installer links are included in this technical bulletin. Upgrade the SSP-LX controller to firmware version 1.25.7.087 after downloading the first installer. Then download the second installer to enable upgrades to version 1.26 or later versions.
Summary: SSP-LX controllers running on the firmware version 1.22.9 are having trouble directly upgrading to firmware version 1.26 or higher. Upgrade the SSP-LX controller to firmware version 1.25.7.0687 and then the controller’s firmware can be upgraded to version 1.26 or higher. In addition to the incremental firmware updates, two installers are required to complete the upgrade.
Download Technical Bulletin (PDF):