TB 19.1 – General Access Denied Error on DNA Fusion Client Login

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Topic: Failure to login. Reason: General Access Denied.

Applies to: All versions of DNA Fusion

Summary: The client workstation failing to log in to the DNA Fusion application server (while the other clients on the domain have no issues) is related to Windows permissions.

Resolution: The windows user that is currently logged in must be granted permission to access the DCOM/MSDTC services on the Application Server.  Download full technical bulletin for steps to resolve.

Download Technical Bulletin (PDF): 

  TB19-1 (246 KB)