Discontinued Canon Powershot G for Fusion ID

Issue: Canon suspended support for the Powershot’s SDK after Windows XP. There is no longer any way to utilize the Canon camera with Windows 7 and later operating systems.

Applies to: Canon Powershot G series cameras and DNA Fusion (Fusion ID)

Summary: Canon has discontinued support for the Powershot’s SDK after Windows XP, therefore we are no longer able to utilize the Canon camera with Fusion ID running on Windows 7 and later operating systems.

Please see the supported camera options below that are supported in Fusion ID.

Option 1:

Val Cam Badging Camera – The Val Cam Zoom + 9000-628 USB camera with a built-in flash has been integrated into DNA Fusion. A disk with the required drivers is included with the camera. After the drivers have been installed, plug in the camera and it is ready to start taking badging photos.

Download Valcam 9000-628 datasheet

Option 2:

Use a 3rd Party TWAIN driver – The UniTwain Universal Twain Driver is necessary to utilize a TWAIN camera such as a webcam or a laptop camera. This driver was developed by a 3rd party vendor and must be installed on the badging client in order to capture photos.

The driver is available for purchase from the following link.
http://www.terminalworks.com/unitwain/#buyanch

It should be noted that not all web cameras support the use of TWAIN drivers. Make sure that the camera supports TWAIN before proceeding with this option.

Open Options does not offer support for this option as there are too many options available.

 

Fusion ID Camera Options

Issue: A camera is needed to capture pictures within the DNA Fusion application

Applies to: Fusion ID Camera Options

Summary: There are two camera solutions available for Fusion ID.

Option 1:

Val Cam Badging Camera – The Val Cam Zoom + 9000-628 USB camera with a built-in flash has been integrated into DNA Fusion. A disk with the required drivers is included with the camera. After the drivers have been installed, plug in the camera and it is ready to start taking badging photos.

Download Valcam 9000-628 datasheet

 

Option 2:

Use a 3rd Party TWAIN driver – The UniTwain Universal Twain Driver is necessary to utilize a TWAIN camera such as a webcam or a laptop camera. This driver was developed by a 3rd party vendor and must be installed on the badging client in order to capture photos.

The driver is available for purchase from the following link.
http://www.terminalworks.com/unitwain/#buyanch

It should be noted that not all web cameras support the use of TWAIN drivers. Make sure that the camera supports TWAIN before proceeding with this option.

Open Options does not offer support for this option as there are too many options available.

 

Valcam software will not run on Windows 8.1

Issue: The ValCam software will not run on a Windows 8.1 workstation.

Applies to: ValCam 9000-628 Running on Windows 8.1 Professional

Summary: In order for the Valcam 9000-628 to function properly on Windows 8.1 Professional machine, you must update to the latest Valcam driver or adjust the ValCam properties to run in Compatibility Mode.

To resolve this issue do one of the following:

  1. Download and install latest drivers from Video Associate Labs from http://val.com/downloads.html
  2. Perform the following work-around:
    1. Right-click on the Setup_VALCam_Portrait_64_3-006.exe
    2. Select Properties from the menu
    3. Select the Compatibility tab on the top menu
    4. Check the Run this program in compatibility mode for box
    5. Select Windows 7 from the drop down menu
    6. Click the Ok button to save the changes
    7. Right-click on the Setup_VALCam_Portrait_64_3-006.exe
    8. Select the Run As Administrator option
    9. Follow the prompts to finish the installation