By Chuck O’Leary, President of Open Options Since the onset…

A customer wanted to use one of Open Options newer integrations of the Engage IP doors but soon “hit a wall” when they were unable to add any additional gateways beyond 255. The fact that this is a common hard stop in technology didn’t make the customer feel better, as the project came to a complete halt. The customer picked up the phone and called Tech Support at Open Options. The flexibility and streamlined response of Open Options made the difference.

A customer in the petrochemical industry was expanding globally…