News Center

Setting the Bar High with Access Control

December 2, 2019

Kemper Development Company (KDC) is a fourth-generation, family-owned real estate development company.

Back to School: 1-on-1 Training, Overrides and a “Ghost”

October 29, 2019

Back to school means back to training, with a number of schools bringing in Open Options for not only equipping groups of system users, but also one-on-one sessions for extra hands-on training. No two sessions are the same since Open Options tailors training material to meet the system administrator’s specific needs.

No DNA Fusion, No Active Directory Integration, No Problem

October 28, 2019

To secure their schools, a large school district on the gulf coast of Florida could not take any chances with a migration to new, enterprise-level access control to replace their existing access control hodge-podge that ran on five separate servers. They needed assurance that the installation of DNA Fusion with Active Directory integration would go smoothly. The customer saw value in calling in Open Options’ Professional Services.

Frozen: How Tech Support Helped a Customer with a Problem “Let It Go”

October 28, 2019

A school phoned Open Options’ Tech Support to report that their DNA Fusion software was freezing up randomly multiple times per hour. The problem was adversely affecting dozens of people using the system at any one time. To resolve the issue of the “frozen” access control system, Tech Support fired up the teamwork.

Customer Appreciation Event Honors School’s Maintenance Department

September 30, 2019

The maintenance department of a school is rarely acknowledged publicly for a “job well done,” but the Open Options sales team, along with our partner GC&E, hosted a “Thank You” luncheon for the maintenance department of a large K-12 school district in the southeastern region of the United States to show appreciation for the work they do in the community.