Open Options Appoints New South Central & Pacific Northwest Sales Managers

Addison, TX (August 9, 2018) – Open Options, the leader in open platform access control solutions, is excited to announce Shannon Diddell and Brent Mucher as the company’s new South Central and Pacific Northwest territory sales managers, respectively.

Diddell began his career in the security industry with Southeast Security Products, where he sold video, access control, and AV. Now with nearly 13 years of experience, Diddell will be focusing on enhancing partnerships in Open Options’ South Central region, which includes Louisiana, Mississippi, Alabama, Arkansas, Oklahoma, and Western Tennessee.

“I’m excited to join a team with such a great company culture,” said Diddell. “Also, DNA Fusion is an excellent open architecture software platform that allows the dealer and end user to build solutions around many different technologies in the access control and video arenas.”

Brent Mucher is based in Sacramento and will be managing Open Options’ sales efforts in Northern California, Oregon, Washington and Western Canada. Mucher has been in the security industry for over 12 years holding various positions at Northern Video Systems, Tri-Ed, and Anixter.

“The camaraderie at Open Options as well as the true open architecture access control software made for an easy decision when asked to join the team,” said Mucher.

To contact your Open Options sales representative, click here.

About Open Options

Since its founding in 1997, Open Options has been a pioneer in the open platform community, focused on helping customers improve security by building trust through the most connected experience. Today, the company continues to be a leading provider of innovative access control solutions with the most experienced, highly qualified service and support teams in the industry, providing access that connects. Open Options’ flagship access control platform, DNA Fusion, seamlessly connects with leading security technologies — including video, biometrics, wireless locks, and more — to provide customers with a best-in-class security solution. Our customer-first, open business culture and dedication to customer care through the Connect Care experience are what set us apart; when you do business with Open Options, you’re doing business with real people who care about your experience. To learn more about Open Options and our solutions, visit