Open Options Invests in Recertification Training Course to Ensure Long-Term Success with its Solutions
Open Options Access Control Now Offers Self-Paced Recertification Course to Customers
Addison, TX 8/18/2021– Open Options, a leading provider of innovative access control solutions, continues to place customers at the core of their operations with the release of the DNA Fusion recertification course. The self-paced class, which is part of Open Options ongoing commitment to robust training and certification, refreshes existing customers about key concepts of their access control solution, DNA Fusion, and also serves as an introduction for any new features or updates.
Aimed at deepening the company’s relationships with partners, the training enhancements eases the recertification process and provides greater access to long-term success with the company’s expanding access control product portfolio. Expanded training for both sales and technical resources is available to partners, helping to ensure a systems integrator’s entire organization is equipped with the most relevant Open Options technologies and certifications. Additionally, the program helps partners grow and profit financially in the thriving access control market.
“Open Options’ robust training programs have been crucial to our success by allowing our team to deliver industry-leading security solutions to our customers,” said Mihai Simon, President, ETG Systems, Inc. “By deepening our relationship with Open Options, we’re able to more effectively scale our organization with a partner committed to our long-term growth.”
The new DNA Fusion recertification course is self-paced, and reviews items like hardware, system usage, access levels, and more. This approach ensures that integrator partners and end customers will be fully equipped with the knowledge and expertise to have a successful understanding of the access control system and maximize ROI and usage. The course is intended to be taken two years after the essentials certification, which takes place at the time of initial purchase.
“Continuous training is at the heart of our operations,” said Chuck O’Leary, Sr. Vice President Americas, ACRE. “We believe that providing these flexible options for our customers empowers them with a robust understanding of the system and ultimately sets them up for success. As the security industry continues to evolve, there will always be a need for new and evolving programs to meet changing business requirements. Creating a self-paced course that encourages our customers to stay on track with these changes helps to optimize the lifecycle and use of our technologies in real-world applications.”
The DNA Fusion Recertification Course is available now for Open Options customers.
About Open Options
Since its founding in 1997, Open Options has been a pioneer in the open platform community, focused on helping customers improve security by building trust through the most connected experience. Today, the company continues to be a leading provider of innovative access control solutions with the most experienced, highly qualified service and support teams in the industry, providing access that connects. Open Options’ flagship access control platform, DNA Fusion, seamlessly connects with leading security technologies — including video, biometrics, wireless locks, and more — to provide customers with a best-in-class security solution. Our customer-first, open business culture and dedication to customer care through the Connect Care experience are what set us apart; when you do business with Open Options, you’re doing business with real people who care about your experience. To learn more about Open Options and our solutions, visit www.ooaccess.com
About Open Options
Since its founding in 1997, Open Options has been a pioneer in the open platform community, focused on helping customers improve security by building trust through the most connected experience. Today, the company continues to be a leading provider of innovative access control solutions with the most experienced, highly qualified service and support teams in the industry, providing access that connects. Open Options’ flagship access control platform, DNA Fusion, seamlessly connects with leading security technologies — including video, biometrics, wireless locks, and more — to provide customers with a best-in-class security solution. Our customer-first, open business culture and dedication to customer care through the Connect Care experience are what set us apart; when you do business with Open Options, you’re doing business with real people who care about your experience. To learn more about Open Options and our solutions, visit www.ooaccess.com.