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New Training Certification Program Helps Canadian Dealers “Cross the Border” Virtually

As the pandemic continues to limit people’s ability to travel, the Training department within Open Options has taken its training programs online to benefit dealers and system users.

Recently, Open Options offered its first ConnectEd iLearn Essentials Certification program as a digital experience, accommodating the urgent need of a Canadian dealer who has several DNA Fusion installations coming up. The online training from our U.S. operation allowed the dealer to virtually “cross the border” to acquire the knowledge necessary to get new sites up and running.

“This new certification format provides the same hands-on, personalized training that Open Options is known for conducting,” said Sherinda Barrow, Director, Education Services  at Open Options. “One of the students commented that the training was the best webinar they had attended during this strange time of the pandemic and how he really enjoyed the interactive portion of the training.”

The online class is a mixture of lecture and hands-on lab exercises that build on each student’s system knowledge as the class progresses. Each student is placed into a VM lab session to configure their systems and get some practical experience. This gives the students the ability to attain the knowledge of the DNA Fusion product from the safety of their own environment.

With the success of the first iLearn Essentials class, Open Options is scheduling additional ConnectEd iLearn sessions on the Training calendar. The next iLearn Essentials session will take place on October 13th–15th. Class size is limited to four students and requires the students to have two (2) monitors to view the instructor’s computer and configure in their individual DNA Fusion system.

Please contact the Open Options training department to register for the iLearn Essentials class.