Open Options technical support hours are Monday through Friday 7a.m. - 6 p.m., CST. You will ALWAYS be greeted by a real live person and directed to someone that can assist you.
After Hours Service
Open Options maintains 24 hour, 7 day-a-week billable on-call services that you may use at any time. Calls placed after hours, weekends, or holidays are handled by our automated answering service. Simply follow the instructions to leave a message and callback number. A technician will get back to you within a reasonable amount of time.
Need On-Site Assistance?
Check out our Professional Services. Open Options can send an experienced technical professional to the installation site to assist in deploying very large and/or complex systems. This service is intended to assist with the software and IT portions of the systems.