We pride ourselves in ensuring all of our partners, no matter what type, always have a reliable courteous contact. We listen to individual needs and accommodate to them as much as possible. Ideas are always welcome. Our goal is for both companies to grow and be successful.

Access Control is our specialty, and we do it well.  And while we have been developing to Mercury for 17 years, others have recently jumped in without the experience and expertise required to fully understand access control.  Some of these partners even have their own proprietary hardware and others are video companies who know very little about access control.

Open Options management team has close to a century of combined integration experience and is aware of the issues facing today's system integrators.  We are always innovating new solutions and are extremely customer-centric in our software development.

Along with a constant contact, we consistently have someone on call to aid any time of the day. Along with email, contact phone numbers and regular office assistance, there is always a supporter on call to handle any difficulties that pop up at non-business hours.